Industry 4.0 and IoT have made proactive monitoring of machines, control systems, and other devices increasingly important for optimizing resources and performance.
With VikiGuard, a team of specialized technicians monitors the parameters of any machine and IT infrastructure anywhere in the world, 24/7. But that’s not all! The VikiGuard team doesn’t just monitor systems—they intervene promptly when critical thresholds are exceeded, restoring and normalizing parameters.
What is proactive monitoring and why is it important?
Proactive monitoring is a continuous system surveillance strategy aimed at identifying potential issues or anomalies before they occur.
This approach is based on the use of tools and technologies to constantly monitor data and performance, along with the implementation of intervention processes to restore normal system operation.
Here’s why proactive monitoring is so important:
- Prevention: Identifying and resolving critical issues at an early stage helps prevent serious disruptions or malfunctions that could significantly impact operations or services.
- Cost savings: Solving problems before they become serious reduces maintenance and repair costs, while also preventing potential profit losses caused by downtime.
- Security: Monitoring IT infrastructure helps prevent cyberattacks or unauthorized access and enables prompt intervention to protect and recover data through disaster recovery solutions.
- Efficiency: Optimizing resources and processes improves productivity and overall efficiency by delegating monitoring and remote intervention to a trusted partner, 24/7.
- Improved user experience: Proactive monitoring enhances user experience by reducing disruptions and ensuring more reliable services.
- Fast response: Proactive monitoring enables rapid response to issues or anomalies, minimizing damage and downtime.
In summary, proactive monitoring is essential for maintaining the reliability and efficiency of systems, processes, and services, reducing risks and improving the overall user experience.
VikiGuard: the all-in-one solution for monitoring IT and OT infrastructure for Industry 4.0
Until now, monitoring the security of IT infrastructure and production facilities required not only expensive and complex pre-packaged software but also properly trained resources capable of intervening promptly, 24/7.
VikiGuard is a fully customizable solution that not only monitors all aspects of business operations by providing tailored periodic reports but also ensures proactive intervention by specialized technicians, 24/7.
It is a true “Proactive Monitoring As a Service” system, fully scalable and customizable according to company needs.
The solution consists of 4 modules, which can be combined based on specific needs:
- Assessment: analysis of critical points in IT and OT infrastructure
- Cyber Training: training program on cybersecurity awareness and best practices to protect the network
- Cyber Security Advance: management of IT security and data protection directly from our SOC (Security Operations Center)
- Monitoring 4.0: infrastructure health monitoring in an Industry 4.0 perspective
How does VikiGuard proactive monitoring work?
In simple terms, VikiGuard is a fully customizable proactive monitoring service, available 24/7. Professional technicians from our Network Operations Center (NOC) monitor the correct functioning of machines across all client production sites, while specialists from our Security Operations Center (SOC) oversee the IT infrastructure, proactively intervening based on specific needs.
Advantages of the VikiGuard proactive monitoring solution:
• CONTINUOUS MONITORING
In the event of a connection interruption between the Viking NOC/SOC and the client’s site, VikiGuard continues monitoring and storing data, which is then sent to the central server once the system is restored.
• DATA SECURITY
The connection between the remote site and the monitoring NOC is protected by advanced security protocols (SSL/TLS). Additionally, the connection is initiated directly from the remote site, while the NOC provides an open TCP/IP port.
• CENTRALIZED INTERVENTION METHODS
With VikiGuard, all sites worldwide are monitored in a consistent and uniform way. If required, also with the same intervention method and 24/7 coverage.
• COST SAVINGS
VikiGuard is an “As a Service” monitoring system, fully scalable based on company needs. This allows significant cost savings and reduces the need for internal resources by delegating to a reliable partner.
• ADVANCED “ALL-IN-ONE” CYBERSECURITY
In addition to monitoring, VikiGuard includes scheduled backups of all system machines—whether Windows/Mac endpoints or servers—and acts as a powerful antivirus and a precise EDR system that isolates cyberattacks and performs remediation. Furthermore, for “zero-day” attacks, the Managed Detection and Response solution provides threat detection and resolution services with 24/7 monitoring and investigation directly from a dedicated Security Operations Center (SOC).
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