Can your company work productively from anywhere simply through a smartphone? Are your collaborators able to organize remote meetings via web meetings without using third-party applications? Manage their extension anywhere and at any time? With our virtual PBX switchboard (Private Branch Exchange), all this is possible, and much more.
To offer companies the best solution available on the market, Viking is a 3CX partner, a global leader in Unified Communication (UC) technology, which has designed a simple, convenient and flexible platform that increases productivity by optimizing processes.

What is the 3CX Virtual PBX?
The Viking virtual PBX switchboard on the 3CX platform is a software-based telephone system that replaces a traditional hardware PBX, increasing company mobility and offering a true Unified Communication solution. It is a Cloud-based system capable of unifying all corporate communication tools such as chat, phone, fax and video calls.
What is the difference between a virtual PBX switchboard and a traditional one?
First of all, the main difference is that a virtual PBX switchboard does not require the use of physical hardware, as it is hosted in the cloud or on a remote server, while a traditional switchboard requires hardware to function, with the related management and maintenance costs. Furthermore, a virtual PBX switchboard can be easily integrated with other technologies such as UC (Unified Communication), instant messaging, video conferencing and virtual fax.
Office without borders: what does it mean?
Probably the most useful feature of our Virtual PBX Switchboard is “Office without borders”, meaning total user mobility: employees can have their own phone extension and a centralized address book always at hand on a desk phone, smartphone, tablet or desktop by installing a simple app. This undoubtedly facilitates operations in the case of smart working, but also during more or less frequent business trips.
Advantages:
• REDUCES COSTS
Thanks to the lower initial and expansion costs, the possibility of considering calls between external offices as internal (and therefore free), and the included enterprise features.
• FACILITATES SMART WORKING
Allowing users to take their phone extension anywhere.
• INCREASES PRODUCTIVITY
Thanks to unified messaging and information about extension availability.
• MANY FEATURES INCLUDED
3CX is not just a virtual switchboard, but a true Unified Communication system with an impressive set of features.
• A SINGLE FEE FOR ALL TELEPHONY
By activating the Virtual PBX together with the VoIP SIP trunking service, everything is included in a single monthly fee.
• EASY TO MANAGE
Network administrators can easily create extensions and independently modify the PBX configuration.

Discover 3CX: the virtual PBX that unifies your company’s telecommunications.
Contact us with no obligation to arrange a consultation or to learn more.
Some of the 3CX features:
• EXTENSION MANAGEMENT FROM APP OR DESKTOP
• INTERCOM
• VOICEMAIL
• CALL TRANSFER
• ADVANCED FORWARDING RULES
• VIDEO CONFERENCING
• CENTRALIZED CONTACT DIRECTORY
• FAX RECEPTION VIA EMAIL
Related services:
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